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2017 MEMBERS' SATISFACTION SURVEY

OCC is constantly striving to improve our delivery of a uniquely Orchid experience. To serve you
better, your feedback and opinion play a valuable part in giving us insights of your preferences and satisfaction levels towards the Club’s facilities and service standards. Thus, we hope you would take some time to complete this survey. First 300 respondents to complete and return the questionnaire will receive a $20 Royal Palm @ OCC cash dining voucher. In addition, all respondents will stand to win attractive grand prizes. Closing date is 31 July 2017. 
19%
Questions marked with an * are required Exit Survey
 
 
PERSONAL PARTICULARS
 
 
 
* Name
   
 
 
 
* Membership No.
   
 
 
 
* Contact No.
   
 
 
 
* Gender
 
M
 
F
 
 
 
* Marital Status
 
Single
 
Married with Children
 
Separated/Divorced/Widowed
 
Married without Children
 
 
 
* Age (based on your last birthday)
 
25 years old and below
 
26 to 35 years old
 
36 to 45 years old
 
46 to 55 years old
 
56 to 65 years old
 
66 years old and above
 
 
 
VISITATION
 
 
 
* Please tick 3 facilities you used most frequently in the past 1 year.
 
Golf Courses
 
Jackpot Royale
 
Orchid Lodge
 
Driving Range
 
Mahjong/ Cards Rooms
 
Banquet Facilities
 
Olympic Pool
 
Reading/ TV Room
 
Karaoke @ Aranda Lounge
 
Fun Pool
 
Jacuzzi
 
Aranda Lounge
 
Gymnasium
 
Sauna Room
 
Par Lounge
 
Lifestyle Studio
 
Tennis Courts
 
Conferences/ Meeting Facilities
 
Other
 

 
 
 
* How often do you visit the Club? Please tick.
 
Weekly
 
Once every 2 weeks
 
Monthly
 
Quarterly